Terms of service

These Terms of Service (“Terms”) are a contract between you and Abstract LLC (“Abstract,” “we,” “us,” or “our”), doing business as Nordbase, for use of nordbase.co, related marketing pages, demo and early-access programs, and the Nordbase product (together, the “Service”).

By accessing the Service you agree to these Terms and to our Privacy Policy. If you use Nordbase on behalf of a studio or other organization, you represent that you have authority to bind it, and “you” includes that organization.

1. The Service

Nordbase is an AI-native operating system for creative studios. It is intended to help with work behind leads, proposals, projects, clients, and payments. Features, availability, and branding may change as we develop the product.

The website may describe functionality that is in preview, limited to early access, or not yet generally available. We do not promise that any particular feature will ship on a given date.

2. Early access

If you join a waitlist, demo, or early-access program, you receive pre-release software that may be incomplete, change without notice, or contain errors. Early access is provided “as is,” may be withdrawn at any time, and does not create a commitment to offer a paid plan, a price, or continued access.

Feedback you give us may be used to improve Nordbase without obligation to you.

3. Accounts

You must provide accurate information and keep your credentials confidential. You are responsible for activity under your account and for the people you invite. Notify us promptly of unauthorized use at [email protected].

You must be able to form a binding contract. The Service is for business use, not for consumers under 18.

4. Your studio data

You retain rights to the content you submit to Nordbase (“Customer Data”), including leads, scopes, project records, client communications, invoices, and files. You grant us a worldwide, non-exclusive license to host, process, transmit, and display Customer Data only as needed to provide and secure the Service, prevent abuse, and comply with law.

You represent that you have all rights and consents needed to submit Customer Data, including personal information about clients, leads, and team members. Do not submit data you are not allowed to share.

We treat Customer Data as confidential and do not use it to train our own foundation models. Model and infrastructure subprocessors process Customer Data to generate drafts and suggested actions for you.

5. AI outputs

Nordbase generates drafts, suggestions, and proposed actions using automated systems. Outputs can be wrong, incomplete, outdated, or unsuited to your situation. They are not legal, tax, accounting, or professional advice.

You must review outputs before they go to a client or cause money to move. Nothing reaches a client, and no payment is sent, without your approval, unless you later configure broader autonomy. You remain responsible for what you send, approve, or publish, and for your relationships with clients and vendors.

You decide which functions Nordbase may run for your studio and how much freedom the agent has in each one.

6. Acceptable use

You will not:

• use the Service for unlawful, deceptive, or harmful purposes;
• attempt to access other customers’ data, probe or disrupt the Service, or reverse engineer it except as allowed by law;
• scrape, overload, or resell the Service without our written consent;
• submit malware, or content that infringes others’ rights, including client work you do not have permission to process;
• use outputs to build a competing foundation model, or to misrepresent AI-generated work as solely human-created where that would be misleading in context.

We may suspend or terminate access if you violate these rules.

7. Fees

The marketing site and early access may be free. Paid plans, if offered, will be described at checkout or in an order form. Fees are exclusive of taxes. Unless an order form says otherwise, subscriptions renew until cancelled, and fees are non-refundable except as required by law.

We may change prices for a later term with notice. Using the Service after a change takes effect is acceptance of the new price for that term.

8. Intellectual property

Nordbase, including software, models we provide, designs, and trademarks, is owned by Abstract LLC and its licensors. These Terms do not transfer ownership. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription or early-access period.

Subject to third-party rights in Customer Data, you may use outputs the Service generates for you in the ordinary course of running your studio.

9. Confidentiality

Each party may receive non-public information from the other. The receiving party will use it only for the relationship described in these Terms and protect it with at least reasonable care. This does not apply to information that is public, independently developed, or rightfully received from another source.

10. Third-party services

Integrations (email, calendar, storage, payments, and similar) are provided by others. Your use of them is governed by their terms. We are not responsible for third-party services or for data once it leaves Nordbase under your instruction.

11. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service or any output will be uninterrupted, error-free, or meet your requirements.

12. Limitation of liability

To the fullest extent permitted by law, Abstract LLC and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility.

Our total liability for all claims arising out of these Terms or the Service will not exceed the amounts you paid us for the Service in the twelve months before the claim, or one hundred US dollars (US $100) if you have not paid us. These limits are a fundamental part of the bargain and apply regardless of the theory of liability.

Some jurisdictions do not allow certain limitations. In those places, our liability is limited to the maximum extent permitted.

13. Indemnity

You will defend and indemnify Abstract LLC against claims, damages, and reasonable legal fees arising from Customer Data, your use of the Service, or your violation of these Terms or of others’ rights, except to the extent caused by our willful misconduct.

14. Termination

You may stop using the Service at any time. We may suspend or end access immediately if you breach these Terms, if required by law, or if we discontinue the Service. After termination we may delete Customer Data following our retention practices, except where we must keep a copy.

Sections that by nature should survive (including intellectual property, confidentiality, disclaimers, liability limits, indemnity, and governing law) will survive.

15. Changes to these Terms

We may update these Terms. We will change the “Last updated” date and, for material changes, provide notice on the site or by email. Continued use after the effective date is acceptance. If you do not agree, stop using the Service.

16. Governing law

These Terms are governed by the laws of the State of New York, excluding conflict-of-law rules. The state and federal courts located in New York County, New York, have exclusive jurisdiction, and you consent to those courts. The UN Convention on Contracts for the International Sale of Goods does not apply.

If a provision is unenforceable, the rest remains in effect. These Terms are the entire agreement for the Service and supersede prior discussions on the same subject, except a signed order form, which controls if it conflicts.

17. Contact

Abstract LLC
447 Broadway, 2nd Floor, 1310
New York, NY 10013
United States

[email protected]
Privacy: [email protected]